A New Chapter for Crème Du Loch in the USA

We’re delighted to share an important update with our Crème Du Loch community, particularly our customers across the United States.

As part of our continued growth, Crème Du Loch has officially partnered with High End Beauty, a leading U.S. retailer specialising in luxury, results-driven skincare. Known for curating an exceptional portfolio of premium brands, High End Beauty is trusted by discerning customers who value quality, performance, and elevated beauty rituals. We’re proud to be joining their carefully selected lineup.

From now on, all USA orders will be fulfilled exclusively via High End Beauty, allowing us to offer a faster, smoother, and tariff-free experience for our American customers.

What This Means for Our U.S. Customers

This partnership marks a meaningful upgrade in how we serve our U.S. audience:

• Faster delivery within the USA

• No tariffs or unexpected import charges

• A more reliable, local fulfilment experience

  
  

It’s a change designed with one priority in mind: giving our U.S. customers the best possible experience when shopping for Crème Du Loch products.

The Reality of International Shipping Today

Over the past few years, global shipping has changed dramatically. Increased fuel costs, higher carrier fees, customs processing charges, and evolving tariff regulations have all contributed to significant rises in the cost of shipping internationally.

Across the beauty and luxury goods sector, international shipping costs have increased sharply, in many cases by 50–100% compared to pre-2020 levels. At the same time, tariffs on individual parcels entering the United States have become more complex, often resulting in additional fees, delays at customs, and inconsistent delivery timelines.

For small, founder-led brands like ours, these changes have had a real and tangible impact.

To offer just one example: A single Crème Du Loch Ritual Set previously cost us around £16 to ship to the USA. Today, that same shipment can cost £30 or more, before additional expenses such as packing materials, labelling, customs documentation, and handling are even factored in. Despite absorbing as much of this cost as possible, the reality was that both we and our customers, were feeling the strain. Rising costs and unpredictable delivery times simply no longer aligned with the level of experience we want to provide.

Why This Partnership Matters

By partnering with an established U.S. luxury beauty distributor, we’re able to remove these challenges entirely. High End Beauty handles local fulfilment within the United States, meaning:

• Products ship domestically

• No tariffs or import charges are passed on to customers

• Orders arrive faster and more consistently

  
  

This partnership allows us to focus on what we do best, creating exceptional skincare, while ensuring our U.S. customers receive the service and reliability they deserve.

A Personal Connection We’ll Always Value

Shipping directly to our U.S. customers has always been a very human experience for us. Reading names on shipping labels, recognising returning customers, and knowing exactly where each parcel was headed created a genuine sense of closeness, one we’ve deeply valued. While this new chapter changes how orders are fulfilled, it doesn’t change what matters most to us. Our commitment to quality, care, and connection remains exactly the same, only now, it’s supported by a system that serves you better.

Why High End Beauty

High End Beauty is recognised for its commitment to excellence, innovation, and premium customer care. Their carefully curated selection of high-end brands reflects the same values we hold at Crème Du Loch: performance, integrity, and elevated ritual. Being represented alongside their portfolio is a milestone for our brand, and a step that allows us to grow thoughtfully while protecting the experience our customers expect. We warmly invite our U.S. community to explore Crème Du Loch via High End Beauty and enjoy the benefits of faster, tariff-free, local fulfilment.

Thank you, as always, for your trust and continued support. We’re excited about this next chapter, and grateful to share it with you.